Return and Refund Policy

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Website: https://www.cubedigitalsolution.com
 Contact Email: info@cubedigitalsolution.com

Thank you for choosing Cube Digital Solutions. We are committed to providing high-quality digital marketing services tailored to your business goals. Please review our Return and Refund Policy carefully before making any purchase.

1. Service-Based Nature

Cube Digital Solutions provides intangible, non-returnable digital marketing services. As such, we cannot offer returns once a service has been initiated or delivered (partially or fully).

2. Refund Eligibility

Refunds may only be considered under the following circumstances:

  • The client has made a duplicate payment by mistake.
  • The service has not yet been started, nor have any resources been allocated.
  • We have failed to deliver the agreed-upon scope of work as per the contract or proposal, and this has been documented.

To request a refund, you must submit a request via email to info@cubedigitalsolution.com within 7 days of the payment date, clearly stating the reason.

3. Non-Refundable Cases

Refunds will not be issued in the following situations:

  • Change of mind after service initiation.
  • Client delay or lack of communication.
  • Dissatisfaction based on subjective preferences (e.g., design, strategy, performance metrics).
  • Any third-party issues or downtime outside our control (e.g., hosting, ad platform policies).

4. Processing Refunds

If a refund is approved:

  • It will be processed using the original payment method within 7–10 business days.
  • An acknowledgment email with transaction details will be sent.

5. Modifications and Cancellations

Please contact us immediately if you’d like to modify or cancel a service order. We will accommodate your request if the service has not yet commenced or resource costs have been incurred.

6. Contact Us

For any concerns regarding payments, billing, or refunds, please reach out to us at: info@cubedigitalsolution.com

Cube Digital Solutions reserves the right to update this policy at any time without prior notice. It is the client’s responsibility to review the policy periodically.